Let's take a look in biased opinions of one of the Borland employee posted not long ago:
I believe Borland is more dedicated to meeting QA tool users' (your) needs than any other "big" vendor in the QA automation market.
SilkTest is not going away. It is powerful, adaptable and proven. We will continue to "reward" loyal customers by protecting their investment with expanded functionality. We've released two major (SilkTest 8, SilkTest 2006) and at least 3 minor versions of SilkTest since the acquisition of Segue. Rest assured that another major release is forthcoming (no dates can be shared publicly at this time).
4Test is not going away. It is easy to learn, useful and provides extremely robust, easily maintainable test scripts. Other test tool vendors have introduced "new" products (and charged for them) at the cost of alienating users of their "old" products. I believe this is a terrible way to treat loyal users.
Customers want scripting in common languages --- we hear that loud and clear.
SilkTest is arguably the most technically powerful functional automation tool in the market (I knew this prior to my joining Borland - but, of course, I'm biased)
Borland has consolidated development to 4 main dev labs - 1 dedicated soley to Silk products - to reduce costs and maximize efficiency (using our own ALM principles). Segue had segregated development teams that did not facilitate good integration, innovation or agile development. We now have a large, dedicated and experienced team on SilkTest co-located with all the other Silk development, and we have a full and exciting roadmap!
Borland technical support is a marked improvement over Segue support of the past (from reputation and customer feedback, not personal knowledge).
I'm hoping that I would be able to see all above implemented in the near future. And I hope that it will be true. At least may be Borland would update SilkTest user's guide and perhaps starts to print SilkTest books ...